欢迎光临TSC技术支持!
在这一页, 您可以找到技术支持资源，如TSC IT Help Desk, Canvas技术支持, 学习技术技术支持.
- TSC IT服务台支持
- Canvas技术支持
- 圣智学习技术支持
- McGraw Hill校园支持
- Microsoft Office资源
- 培生MyLab支持
- 响应技术支持
- Turnitin支持中心
- Zoom技术支持
- 帮助台常见问题
寻求技术援助, 请与TSC服务台联系, 团队会及时解决您的技术问题.
重置TSC密码– Self-service password reset (SSPR) is a Microsoft feature that empowers students, 教师, 员工可以轻松重置密码并解锁账户.
如何注册SSPR?
- Open the web browser on your device and go to the password reset registration page (http://aka.ms/ssprsetup).
- 输入您的TSC电子邮件. 您将被重定向到TSC登录页面. 输入您当前或分配的密码.
学生:名字.lastname # # # @student.discover-motors.com
教师/员工: (电子邮件保护) - Up to three additional pieces of information can be used to configure your account. 而至少需要一个额外的方法, it is recommended to set up as many methods of possible to provide flexibility when one of the methods isn’t available.
如何重置密码?
密码可随时重置. *您必须在重置密码之前注册SSPR.*
- 访问 http://passwordreset.microsoftonline.com
- 输入您的TSC电子邮件 & 自动验证码图像显示.
- 选择恢复方式进行账户验证.
- 请输入并确认您的新密码. 单击Finish.
- An email notification is sent to your primary and 备用电子邮件 address.
我如何更新我的注册信息?
您可以更新您的注册信息, 比如手机号, 备用电子邮件, 随时都有安全问题.
- 回到 http://aka.ms/ssprsetup
- 使用您当前的TSC电子邮件和密码登录您的TSC帐户.
- Select 改变 在您希望更新的设置旁边.
- 按照上面的说明进行每个设置.
- 选择 完成 完成后按下按钮.
Technical support at TSC is accessed from knowledgeable and experienced Canvas technicians. The 教育技术 and Online Learning Department (ETOL) can be reached by submitting a ticket to the TSC Help Desk. You also have access to our Canvas 24/7 支持 Hotline and Live Chat for technical support.
Canvas 24/7 支持 Hotline: (844) 880-9810 for Students / (833) 330-8394 for Faculty
Feel free to browse through the student technical support resources for Cengage.
圣智支援服务– Search our Knowledge Base for helpful articles and answers to frequently asked questions.
信诚帮助中心-您正在尝试注册访问码吗? 登录有问题? 在购买、租赁或退货方面需要帮助? 从这里开始.
Feel free to browse through the student technical support resources for McGraw Hill.
TSC学生可以免费使用Microsoft 365 ProPlus软件包. This gives them access to all Microsoft programs to help with their studies. 这些程序可以在Windows和Mac电脑上下载.
Office 365 ProPlus指南 (Mac用户)
Office 365 ProPlus指南 (Windows用户)
Office 365常见问题
Office 365 ProPlus对学生有什么好处?
学术 institutions that are Microsoft customers and license Office for all 教师/staff can offer Office 365 to their students at no additional cost. Students can use free Office 365 ProPlus as part of 德州最南学院’s Microsoft Licensing Agreement.
我可以在哪些设备上使用Office 365 ProPlus?
Office supports PCs and Windows tablets running Windows 7 or higher and Macs with Mac OS X 10.6或以上. Office for iPad可以安装在运行版本7的iPad上.0或更高. 有关移动设备的信息，请访问 办公室.com/mobile.
等我毕业了怎么办?
Your Office 365 subscription through 德州最南学院 ends upon graduation. 您可以注册其他可用的消费者或商业优惠. You should transfer all your files from your TSC email’s OneDrive to your personal OneDrive before graduation.
Office 365 ProPlus包括什么?
Office 365 ProPlus comes with a full version of Office and familiar Office applications like Word, Excel, 演示文稿, 前景, OneNote, 和更多的. Office 365 ProPlus is a user-based service that allows each student to install on up to five PCs or Macs and five tablets (iPad) and access Office mobile applications on iPhone and Android phones. （所有Windows手机都包含Office Mobile应用程序）. 更多信息可在 微软的网站.
Can students install Office for iPad through this Office 365 ProPlus benefit?
Yes, this would count towards the limit of installing it on five tablets. Just install the applications and sign in with your TSC email credentials.
If I recently purchased Office and am now also eligible for free Office 365 ProPlus through my 学校, 我是否会得到信用和/或补偿?
No. Office购买是一种消费者产品, 学生可以继续享受购买优惠.
我需要帮忙安装. 我该去哪里?
For all troubleshooting and technology questions, please contact the TSC IT Help Desk at (电子邮件保护) or (956)295-3800.
Feel free to browse through the student technical support resources for Pearson MyLab.客户服务 & 技术支持-常见问题的提示、技巧和解决方案.
Feel free to browse through the student technical support resources for Respondus.
Feel free to browse through the student technical support resources for Turnitin.
Feel free to browse through the student technical support resources for Zoom.
提交请求– Sign in to your Zoom account to understand what support options are available to you. 只有特定的Zoom帐户和用户类型可以提交票据.
联系变焦支持– We understand how important Zoom products are for keeping you connected at work, 学校, 个人生活. 以帮助最大化您的体验, Zoom 支持 provides many self-help resources to ensure your questions are answered.
If you have any questions or need help, call our help desk at (956) 295-3800 or send us an e-mail to (电子邮件保护). 下面是一些常见问题的列表，可能会回答你的问题.
我的用户名是什么?
Usernames are uniquely assigned to every student and must be entered in lowercase at login. 它们与TSC Online用户名不同. 一旦学生被TSC录取, the Admissions staff provides them with their username and default password. 如果他们没有收到TSC用户名, they can contact the Admissions 办公室 or stop by the Oliveira 学生服务 Building.
我的默认密码是什么?
默认情况下, your initial password is your First initial (CAPITALIZED) + Last initial (lowercase) + the seven digits of your student ID number. 示例：姓名：John Doe，身份证号：1234567 = Jd1234567
我不记得密码了. 我可以重置它吗？?
If you changed your password and set up your challenge questions in the self-service password utility site, 你可以返回到那个站点, 点击“重置密码”链接, 输入您的用户名, 回答你们的问题. 然后您就可以重置密码了. You can use your default password if you did not set up your challenge questions and reset your password.
我不记得我的密码和挑战问题的答案了. 你能帮我重置密码吗?
请使用TSC帮助台请求重置密码.
为什么我不能登录?
您可能无法登录的原因有几个. 您可能没有正确的登录信息. Your username and password are the same ones you use to access TSC Online, Canvas, 电子邮件, 和自助密码工具. 你锁定了大写字母还是数字? It is easy to click the caps lock or number lock keys and not know it. 用户名和密码对大小写字母敏感, 所以打字要小心. 用户名必须用小写字母输入，才能成功登录.
我刚从招生处收到我的用户名和密码. 接下来我该做什么?
使用这些凭据登录以进行pwreset.discover-motors.com. 在这里，您将登录并将密码更改为您选择的密码. 请记住，密码必须有一个大写字母, 1号, 至少8个字符. It cannot have any part of your username or include your ID# (Ex: Mytscpwd13). You can also set up your challenge questions in case you forget your password in the future.
我在哪里访问我的TSC电子邮件?
This will be the primary email TSC will use to contact you for official business. 你可以太阳城赌场通过访问www来登录你的邮箱.TSC.edu/MyTSC，点击电子邮件图标. 您可以使用您的TSC用户名和新密码登录. 您的电子邮件地址将是 (电子邮件保护).
我在哪里注册课程?
要注册课程，请访问TSC在线网站www.TSC.edu/MyTSC，点击TSC在线图标.
我如何进入TSC的学生无线网络?
选择 TSC WiFi Portal on your wireless settings screen, then follow the instructions. Use your TSC login credentials to configure your initial login to Eduroam. 登录凭据：TSC 电子邮件 & TSC密码
I’ve seen other colleges offer their students discounts for purchasing computers. TSC太阳城赌场app下载提供电脑产品折扣吗?
是的! TSC与戴尔合作，为学生太阳城赌场app下载提供折扣. 请访问戴尔网站了解更多信息.